Overview
Robylon AI is a comprehensive customer support automation platform designed to transform how businesses handle customer queries and interactions using intelligent AI technology. The platform combines advanced AI agents with human oversight to provide efficient, accurate, and scalable customer support solutions.
Key Features
- 99% Accuracy from Day 1
- Pre-trained on 10M+ queries
- Supports 40+ tool integrations
- Real-time response customization
- Multi-channel support (Email, Chat, Voice)
- Transparent per-query pricing
- 24/7 human oversight
- Rapid deployment (Live in 7 days)
Use Cases
- E-commerce returns and refunds
- SaaS subscription management
- Payment problem resolution
- Personalized product recommendations
- Logistics query handling
- Billing support
- Customer onboarding
Technical Specifications
- AI-powered query resolution
- Machine learning adaptation
- Auto-correcting LLM audits
- CRM and inventory system integration
- Supports multiple communication channels
- GDPR and data privacy compliant
- Scalable architecture
- Real-time analytics and reporting
