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Robylon AI

4.6 (324 reviews)
Verified Popular

Robylon AI is a smart platform that handles most customer questions and pre-sales tasks automatically. It works across email, chat, and phone calls, giving quick and accurate answers. This helps businesses offer great support and grow without needing more staff, saving over 30% on costs.

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What is Robylon AI?

Who It's For

Robylon AI is for businesses needing better customer service. It helps product, support, operations, marketing, and HR teams. It's ideal for e-commerce, SaaS, fintech, logistics, gaming, and crypto companies.

What You Get

You get a system that automates over 90% of customer questions with 99% accuracy. This means faster, happier customer experiences. Businesses save over 30% on support costs and easily connect Robylon with 40+ existing tools.

How It Works

Robylon AI is pre-trained on millions of questions and learns with human help. It connects to over 40 tools and works across email, chat, and phone calls. Deployment is fast, often in just 7 days, to quickly automate tasks and resolve customer issues.

Features & Capabilities

🧠 Core AI Functionality

AI Accuracy with Human Oversight

Ensures high accuracy through continuous human oversight and auto-correcting LLM audits.

Rapid AI Deployment

Deploys AI agents quickly, pre-trained on millions of queries and customized by humans.

Flexible AI Customization

Allows real-time updates to responses, workflows, and integrations with simple AI agents.

πŸ—£οΈ Multi-Channel Customer Engagement

AI Email Support

Handles customer tickets and provides AI-powered replies via email.

Automated Web & In-App Chat

Provides automated support for web and in-app chat conversations.

AI-Powered Voice Support

Offers intelligent, AI-driven support for phone call interactions.

πŸ”— Seamless System Integrations

Extensive Third-Party Integrations

Connects with over 40 essential tools, including helpdesks, CRMs, and e-commerce platforms.

Helpdesk & CRM Connectors

Integrates with popular helpdesks like Zendesk and CRMs like Salesforce for unified data and workflows.

E-commerce Platform Sync

Synchronizes with platforms like Shopify and WooCommerce to automate order and inventory management.

🏭 Specialized Industry Solutions

Logistics Automation

Automates shipment queries and delivery tracking for logistics companies.

Fintech Issue Resolution

Resolves common financial issues such as card problems and payment disputes.

SaaS Onboarding & Billing Support

Automates customer onboarding, billing inquiries, and subscription management for SaaS businesses.

E-commerce Order Management

Manages order updates, returns, and refunds for e-commerce businesses.

Screenshots & Demo

See Robylon AI in action with screenshots and video demonstrations

Product Screenshots

Robylon AI

Robylon AI

AI-powered support that resolves 100% of queries instantly

Ready to see more?

Experience Robylon AI firsthand with a free trial or schedule a personalized demo.

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Real-World Use Cases

Automating E-commerce Returns and Order Management

E-commerce companies face a high volume of routine customer inquiries regarding returns, refunds, and order updates. Robylon AI automates these common customer service tasks across chat, email, and voice, integrating with CRM and inventory systems to provide instant, accurate resolutions and free up human agents.

Industry: E-Commerce β€’ User Type: Customer Support Teams

Streamlining SaaS Billing and Subscription Support

SaaS businesses frequently handle repetitive billing inquiries, subscription changes, and payment issues. Robylon AI automates these support requests, allowing customers to manage their subscriptions, resolve payment problems, and access billing information instantly through various channels, significantly improving efficiency and customer satisfaction.

Industry: SaaS β€’ User Type: Customer Support Teams

Enhancing Financial Services Customer Resolution and Collections

Financial institutions and fintech companies can leverage Robylon AI to automate the resolution of common customer issues such as failed payments, card disputes, and even loan collection inquiries. By providing AI-powered support across voice, chat, and email, the platform ensures faster resolution times and reduces operational costs while maintaining compliance.

Industry: Fintech β€’ User Type: Customer Support Teams

Driving Sales with Personalized Product Recommendations

Businesses across various sectors can utilize Robylon AI to offer personalized product suggestions to customers. By analyzing purchase history and browsing behavior, the AI agent can proactively recommend relevant products, enhancing the customer experience and driving sales growth.

Industry: E-Commerce β€’ User Type: Marketing

Frequently Asked Questions

Need more information?

For specific questions about Robylon AI, pricing, or technical support, please contact the Robylon AI team directly through their official website.

Specifications
Available via:
Browser
API
Cloud
Built for:
Startup
Business
Enterprise
Complexity:
No-code
No technical skills required
Pricing Plans

Starter

Free plan with basic features

Free
  • 250 message credits (~60 chats or 50 ticket replies)
  • Knowledge base agent included
  • 1 AI agent
  • Basic AI models
  • Channel: Chat
  • 50 Knowledge Sources
  • Upto 1MB KB limit
  • Basic analytics
  • Add Unlimited Human Agents
Most Popular

Pro

Best for growing teams

$35
/monthly
  • Includes all features from the Starter plan
  • 2000 message credits (~500 chats or 600 ticket replies)
  • 500 Knowledge Sources
  • 5 AI agents
  • All AI models
  • Channels: Chat, Whatsapp, Instagram
  • Upto 40MB KB limit
  • Advanced analytics (100 conversation insights + Add-On)

Business

Custom solutions for enterprises

$179
/monthly
  • Includes all features from the Pro plan
  • 12000 message credits (~3000 chats or 2400 ticket replies)
  • 10 AI agents
  • All AI models
  • Channels: Chat, Whatsapp, Instagram, Freshchat, etc. (all channels)
  • 2000 Knowledge Sources
  • Upto 40MB KB limit
  • Advanced analytics (1000 conversation insights + Add-On)

Enterprise

Custom solutions for enterprises

Custom
pricing
  • Includes all features from the Business plan
  • Insights and transcripts
  • Unlimited AI agents
  • Single Sign On (SSO)
  • Bring your own LLM
  • Priority support
  • Higher limits
  • SLAs
  • 5000 Knowledge Sources
  • Upto 500MB KB limit
  • Advanced analytics (Unlimited conversation insights)

βœ“Β Free plan β€’ βœ“Β Plans from $35 / monthly β€’ βœ“Β Enterprise options

Integrations

Salesforce

Slack

Microsoft Teams

Google Drive

HubSpot

Zapier