Overview
Mendable is an enterprise-grade AI platform that allows businesses to transform their technical documentation into intelligent, context-aware conversational assistants. By leveraging advanced machine learning techniques, the platform enables organizations to create custom AI models that can answer technical questions, support customer interactions, and streamline knowledge management.
Key Features
- Multi-source data ingestion (20+ connectors including GitHub, Notion, Google Drive)
- Enterprise-grade security (SOC 2 Type II certified)
- Customizable AI model training
- Role-based access control (RBAC)
- Continuous model improvement through answer correction
- Support for multiple LLM models (GPT-3.5, GPT-4)
- Comprehensive usage insights and analytics
Use Cases
- Customer Support Enablement
- Sales Technical Assistance
- Product Documentation Navigation
- Internal Knowledge Management
- Technical Documentation Q&A
- Self-service Support Interfaces
Technical Specifications
- API-driven architecture
- Single Sign-On (SSO) support
- Webhook and CRON job data synchronization
- Component libraries for React and Vanilla JS
- Supports custom and open-source LLM models
- Granular rate limiting and access controls
