Mendable

Trains AI on technical resources to answer customer and employee questions efficiently.

Build and deploy chatbots that understand your specific technical documentation and product manuals.

Improve AI responses by correcting answers, allowing the model to instantly learn from feedback.

Reduces AI hallucinations by providing verified sources from your documentation alongside answers.

Connects to over 20+ data sources for comprehensive knowledge base creation.

Offers simple GUI and API-based ingestion for adding, modifying, and deleting data sources.

Keeps data continuously updated using CRON jobs and webhooks for real-time accuracy.

Integrates securely with platforms like Google Drive, Salesforce, and Zendesk using OAuth 2.0.

Ensures high standards for security, availability, processing integrity, confidentiality, and privacy.

Supports SAML 2.0, OpenID Connect, and OAuth 2.0 for streamlined identity management.

Manages data access at project and chunk levels to ensure only authorized personnel have access.

Allows users to use their own encryption keys or custom models for enhanced compliance and control.

Deploy AI internally, externally, or both, leveraging a powerful API for broad reach.

Provides various pre-built components like search bars, chat bubbles, and CLIs, or allows custom builds.

Augments AI capabilities by giving it access to external tools and automation actions via API.

Redirects users to a customer support link when the AI cannot answer a question, ensuring continuous assistance.

Provides insights into chat message volume and model usage over time to track performance.

Tracks user queries, interactions, and satisfaction levels to understand engagement and identify trends.

Allows fine-tuning of the model based on user feedback and answer ratings for continuous improvement.

Monitors how users interact with the product in real-time to identify usage patterns and areas for improvement.