Overview
Retell AI is a comprehensive voice AI solution that empowers businesses to create, test, and deploy intelligent conversational agents capable of handling complex communication tasks with high efficiency and natural interaction.
Key Features
- Auto-sync knowledge base integration
- Powerful call transfer capabilities
- Native appointment booking functionality
- IVR navigation support
- Multilingual support (18+ languages)
- Enterprise-grade compliance (SOC 2, HIPAA, GDPR)
- Low-latency conversations (600ms response time)
- Scalable concurrent calling infrastructure
Use Cases
- Lead Qualification
- Customer Support
- Appointment Scheduling
- Receptionist Services
- Dispatch Services
- Survey Execution
- Debt Collection
Technical Specifications
- Voice AI API with lifelike conversations
- SIP trunking compatibility
- Integration with major telephony providers
- Pay-as-you-go pricing model
- 99.99% platform uptime
- Support for custom LLM configurations
