kapa.ai

Provides instant, reliable, LLM-powered answers to complex technical questions based on your documentation.

Leverages Retrieval Augmented Generation (RAG) specifically fine-tuned for high accuracy on technical content and product inquiries.

Integrates with multiple leading LLM providers and proprietary models to ensure optimal performance and accuracy.

Securely ingests content from over 40 external and internal data sources like Docusaurus, GitHub, Confluence, Zendesk, and more.

Automatically prepares and structures complex technical content for RAG, eliminating manual data engineering effort.

Instantly deploys AI assistants across documentation, in-product experiences, support help centers, and internal chat platforms.

Offers ready-to-use website widgets, Slack/Discord bots, and comprehensive API/SDKs for seamless integration into existing workflows.

Identifies missing or unclear content by analyzing user questions and common themes within the analytics platform.

Provides an analytics platform to track user engagement, answered questions, CSAT, and identify content improvement opportunities.

Ensures robust data security and compliance with stringent industry standards, including regular penetration testing.

Features private data masking to automatically remove sensitive Personally Identifiable Information during data ingestion.

Supports enterprise features like Single Sign-On (SSO) and Role-Based Access Control (RBAC) for secure management.