Overview Features Screenshots & Demo Use Cases Reviews FAQ Pricing Integrations

What is Chaindesk?

Who It's For

This tool helps businesses automate customer support and get leads. It's for anyone needing an AI assistant to answer common questions on their website or other platforms. It's great for companies wanting to train a chatbot with their own information, saving staff time.

What You Get

You receive an AI chatbot that answers customer questions 24/7. It solves many support issues and gathers customer details. This AI works on your website, WhatsApp, Slack, and more. You can also manage chats and easily pass them to a human if needed.

How It Works

First, import your company's data from sources like Notion or your website. Next, customize the AI's personality and goals. Then, quickly add the chatbot to your website or other tools. The AI learns from your data to give accurate answers, and you can monitor its performance.

Features & Capabilities

🤖 Core AI Chatbot Capabilities

Custom AI Chatbot Training

Train a personalized ChatGPT AI chatbot using your company's specific data.

Instant & Accurate Responses

Provides secure, precise, and instant answers from diverse sources, resolving customer inquiries 24/7.

AI-Powered Lead Generation

Collects leads and gathers customer data while offering a personalized user experience.

Multilingual Support

Enables communication with customers globally in their native language.

⚙️ Data & Customization

Diverse Data Import

Easily import and train your AI from various sources like Notion, Google Drive, website content, and documents.

Automated Data Sync

Automatically retrains your AI chatbot when your connected data sources are updated, ensuring real-time accuracy.

Agent Persona Customization

Set up your AI agent's persona, goals, and customize its appearance to fit your brand.

Function Calling

Extend AI capabilities by allowing agents to call custom API endpoints when needed.

🚀 Deployment & Omnichannel

Website Widget Deployment

Easily embed your custom AI chatbot as a widget on your website in minutes.

Omnichannel Messaging

Ensures uninterrupted conversations across various platforms including WhatsApp, Slack, and Telegram.

CRM & Platform Integrations

Deploy and integrate your AI agent with existing tools like Zendesk, Shopify, and WordPress.

🤝 Human-AI Collaboration

Human Handoff

Allows human agents to seamlessly take over conversations from the AI chatbot when needed.

Shared Inbox

Manage all customer conversations in one centralized place, assign to team members, and automate workflows.

AI-Powered Email Support

Handles emails through a convenient dashboard, with AI assistance for faster issue resolution.

Conversation Monitoring

Monitor chatbot conversations across all channels and intervene when necessary.

🔒 Security & Privacy

Data Encryption

Ensures customer data is encrypted both in transit and at rest on secure servers.

Knowledge Base Adherence

Built-in safeguards ensure AI responses stick to the knowledge base, preventing off-topic or misleading information.

Screenshots & Demo

See Chaindesk in action with screenshots and video demonstrations

Product Screenshots

Chaindesk

Create AI chatbots in minutes, no coding required.

Ready to see more?

Experience Chaindesk firsthand with a free trial or schedule a personalized demo.

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Real-World Use Cases

Automating 24/7 Customer Support

Businesses face challenges with high volumes of routine customer inquiries and limited 24/7 support availability. Chaindesk enables companies to train a custom AI chatbot on their data, instantly resolving up to 80% of customer queries across multiple channels, reducing ticket volume, and freeing human agents for complex issues.

Industry: Customer Service, E-commerce, SaaS • User Type: Customer Support Teams, Customer Service Managers

Boosting Lead Generation and Qualification

Companies often struggle to efficiently capture and qualify leads directly from their website. Chaindesk's AI chatbot utilizes conversational forms to engage visitors, collect valuable user information, and provide personalized experiences, effectively streamlining the lead generation and qualification process.

Industry: B2B SaaS, Marketing, Sales • User Type: Marketing Teams, Sales Development Representatives

Streamlining Internal Knowledge and IT Support

Employees frequently spend time searching for information across various internal documents, and IT teams are often overwhelmed by repetitive questions. Chaindesk allows organizations to train an AI agent on internal data sources like Notion, Google Drive, and documents, providing instant answers to employee queries, summarizing content, and enhancing IT support workflows.

Industry: Corporate, IT Services, Education • User Type: IT Support Teams, HR Departments, Knowledge Managers

Expanding Global Reach with Multilingual Support

Businesses aiming for international growth often encounter language barriers that hinder effective customer communication and support. Chaindesk's AI chatbot offers robust multilingual capabilities, enabling companies to engage with a global audience in their native languages across various platforms, thereby improving customer satisfaction and market penetration.

Industry: Global E-commerce, International SaaS, Travel & Hospitality • User Type: Global Customer Support Teams, International Sales Teams, Marketing Managers

Frequently Asked Questions

Need more information?

For specific questions about Chaindesk, pricing, or technical support, please contact the Chaindesk team directly through their official website.

Visit Chaindesk Website

Specifications

Available via:

Browser

Cloud

API

Browser

Built for:

Individual

Startup

Business

Enterprise

Complexity:

Developer

Programming knowledge required

Pricing Plans

Free

Free plan with basic features

Free

200 message credits/month (with gpt-4o-mini)
1 Agent(s)
1 Datastore(s)
20,000 words storage
File upload limited to 20,000 MB / file
Website loader limited to 25 Pages
Access to GPT-4
Auto-Sync data sources
Remove Chaindesk branding
Whatsapp Integration
Slack Integration
Crisp Integration
Notion Integration
Google Drive Integration

Growth

Best for growing teams

$49

/monthly

10000 message credits/month (with gpt-4o-mini)
2 Agent(s)
2 Datastore(s)
30,000,000 words storage
File upload limited to 30,000,000 MB / file
Website loader limited to 250 Pages
Access to GPT-4
Auto-Sync data sources
10 team seats included
Remove Chaindesk branding
Dedicated support

Pro

Custom solutions for enterprises

$99

/monthly

20000 message credits/month (with gpt-4o-mini)
5 Agent(s)
10 Datastore(s)
60,000,000 words storage
File upload limited to 60,000,000 MB / file
Website loader limited to 1,000 Pages
Access to GPT-4
Auto-Sync data sources
25 team seats included
Remove Chaindesk branding
Dedicated support

Enterprise

Custom solutions for enterprises

$499

/monthly

200000 message credits/month (with gpt-4o-mini)
100 Agent(s)
100 Datastore(s)
300,000,000 words storage
File upload limited to 300,000,000 MB / file
Website loader limited to 10,000 Pages
Access to GPT-4
Auto-Sync data sources
200 team seats included
Remove Chaindesk branding
Dedicated support

To the moon

Custom solutions for enterprises

Free

✓ Free plan • ✓ Plans from $49 / monthly • ✓ Enterprise options

Integrations

Notion

Google Drive

Slack

Zendesk

Zapier

Shopify

Links

www.chaindesk.ai