Overview Features Screenshots & Demo Use Cases Reviews FAQ Pricing Integrations

What is Lyro AI?

Who It's For

Lyro AI is for businesses, especially small to medium ones, that want to improve customer service without replacing their human team. It's perfect for companies looking to handle many common customer questions automatically, making their support staff more effective and customers happier.

What You Get

You get an AI agent that can answer up to 67% of your routine customer questions with human-like responses. It works across chat, email, and social media, and can speak over 45 languages. This means faster answers for customers and more time for your team to solve harder problems.

How It Works

Lyro AI learns by reading your website's FAQs and support documents, or from information you add. When a customer asks a question, Lyro understands it and provides an accurate answer. If it's unsure, it smoothly passes the conversation to a human agent, keeping all the details so your team can jump right in.

Features & Capabilities

🤖 AI Customer Service Agent

Lyro AI Agent

An AI agent designed to resolve repetitive customer queries across chat, email, and social channels.

Human-like AI Responses

The AI agent provides natural and empathetic responses, improving customer relationships.

Complex Query Understanding

Lyro AI can understand intricate customer questions, ensuring accurate and relevant assistance.

Brand Voice Alignment

The AI agent can be configured to communicate in your brand's specific tone and style.

⚙️ Customer Service Management

Integrated Help Desk

A structured system for managing customer inquiries and tickets efficiently.

Real-time Live Chat

Provides instant communication with customers, enabling quick support and increased satisfaction.

Efficient Workflow Organization

Tools to streamline team operations and ensure agents can perform effectively.

Scalable Support

Designed to handle high volumes of customer interactions and scale with business needs.

🚀 Workflow Automation & Engagement

Automated Chat Flows

Create interactive conversational flows to guide customers, optimize interactions, and boost conversions.

Support Task Automation

Automate routine support tasks to free up human agents for more complex issues.

Conversion Optimization

Utilize automated flows to engage visitors and convert them into customers more effectively.

🔗 Extensive Integrations

E-commerce Platform Integrations

Connects with popular e-commerce platforms like Shopify, WordPress, and Squarespace to enhance customer service.

CRM & Marketing Tool Integrations

Seamlessly integrates with CRM and marketing platforms such as HubSpot, Mailchimp, and Salesforce for lead management.

Zapier & OpenAPI Connectivity

Extends functionality by connecting to hundreds of apps via Zapier and allows custom integrations through OpenAPI.

Social Media & Messaging Integrations

Manage customer interactions from Facebook Messenger, Instagram, and WhatsApp directly within Tidio.

Screenshots & Demo

See Lyro AI in action with screenshots and video demonstrations

Product Screenshots

Lyro AI

Automate 67% of support with AI-powered customer service

Ready to see more?

Experience Lyro AI firsthand with a free trial or schedule a personalized demo.

Start Free Trial

Real-World Use Cases

Automating Routine Customer Support Inquiries

Customer service teams often spend valuable time on repetitive questions, leading to slower response times and agent fatigue. Tidio's Lyro AI agent resolves up to 70% of these common inquiries across chat, email, and social media, providing instant, human-like responses and freeing human agents to focus on more complex issues.

Industry: E-commerce, B2C Services, SaaS • User Type: Customer Service Teams, Support Managers

Boosting Lead Generation and Sales Conversion Rates

Businesses frequently miss opportunities to convert website visitors into leads or sales due to delayed engagement or generic interactions. Tidio's Live Chat and AI-powered Flows, enhanced by Lyro AI, proactively engage visitors, answer questions instantly, and guide them through the sales funnel, significantly increasing qualified leads and conversion rates.

Industry: E-commerce, Retail, B2B SaaS • User Type: Sales Development Representatives, Marketing Teams, E-commerce Managers

Enhancing Customer Satisfaction Through Instant Self-Service

Customers expect immediate and accurate answers, but traditional support can be slow and inconsistent, leading to frustration. Lyro AI provides instant, brand-aligned responses drawn from a comprehensive knowledge base, offering efficient self-service options and seamless handover to human agents when necessary, thereby significantly improving overall customer satisfaction.

Industry: Any Customer-Facing Business, Hospitality, SaaS • User Type: Customer Experience Managers, Support Agents, Business Owners

Streamlining Multi-channel Communication and Workflow Automation

Managing customer interactions across diverse channels and integrating with existing business tools can be fragmented and inefficient. Tidio's comprehensive suite, including Help Desk, Live Chat, and Lyro AI, centralizes communication across email, social media, and chat, while integrating with over 120 business tools to automate workflows and provide a unified customer view.

Industry: B2B SaaS, E-commerce, Digital Agencies • User Type: Operations Managers, IT Managers, Customer Service Leaders

Frequently Asked Questions

Need more information?

For specific questions about Lyro AI, pricing, or technical support, please contact the Lyro AI team directly through their official website.

Visit Lyro AI Website

Specifications

Available via:

Browser

Cloud

API

Built for:

Individual

Startup

Business

Enterprise

Complexity:

Developer

Programming knowledge required

Pricing Plans

Lyro AI Agent

Free plan with basic features

$32.5

/monthly

Human handoff
Customizable communication style
Knowledge-based responses
Available as a stand-alone product
From 50 Lyro AI conversations

Flows

Best for growing teams

$24.17

/monthly

Collect data
Quote request
Handle missed conversations
Available as a stand-alone product
From 2,000 visitors reached