ResponseCX

Deploys fully trained AI agents to automatically resolve common customer service inquiries and repetitive tasks.

AI agents are quickly trained on specific brand voice, policies, and historical data within 48 hours to ensure on-brand interactions.

Provides always-on coverage across chat, email, and SMS, enabling customers to get immediate assistance on any channel.

Automates tasks like refunds, returns, replacements, order edits, and loyalty questions without human intervention.

Natively connects with popular commerce, support, and logistics tools like Shopify, Gorgias, Zendesk, Recharge, and 40+ more.

Securely pulls essential customer data (order, subscription, loyalty) into every conversation to inform AI responses.

Allows customization of workflows for automated actions such as refunds, replacements, and escalations, complete with audit trails.

Ensures a smooth transition to human agents with full conversation context when complex issues require human oversight.