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Bolna

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Bolna is a platform for creating AI voice agents that can have natural conversations. These agents can handle tasks like scheduling appointments, answering calls, and providing customer support, making automated interactions simple for businesses.

About Bolna

Who It's For

Bolna helps businesses needing automated voice interactions, including sales, HR, and customer service. It's perfect for virtual receptionists, automated interviews, lead qualification, or customer support. You can use it easily with little coding, especially with its templates.

What You Get

You get AI voice agents that speak naturally, handling pauses and interruptions. These agents can answer calls 24/7, schedule appointments, interview candidates, and offer customer support. The platform gives you call transcripts and analytics to see agent performance. You can deploy agents quickly, often in minutes.

How It Works

Bolna is a complete platform to build and manage your voice AI agents. It connects easily with phone systems like Twilio for calls. You can link it with tools like Zapier for automated workflows. It supports many languages and can handle thousands of calls simultaneously.

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Use Cases

Automating Lead Qualification for Sales Teams

Sales Development Representatives often spend valuable time on repetitive lead qualification calls. Bolna AI agents can efficiently conduct batch calling campaigns, qualify leads by asking key questions, and automatically schedule follow-up appointments, enabling sales teams to focus on high-potential prospects.

B2B SalesFor: Sales Development Representatives

Deploying an Intelligent Virtual Receptionist

Businesses struggle to provide constant availability for call handling and basic inquiries. Bolna's voice AI agents can act as 24/7 virtual receptionists, answering and routing inbound calls, providing customer support, and handling routine inquiries with natural, low-latency conversations, significantly reducing operational overhead.

Customer ServiceFor: Customer Service Teams

Expediting Candidate Screening for Recruiters

Recruiting and HR teams face a significant challenge in the initial screening phase, which is often time-consuming and repetitive. Bolna AI agents automate candidate phone interviews and preliminary screenings, allowing recruiters to quickly identify suitable candidates and allocate more time to strategic recruitment efforts.

Human ResourcesFor: Recruiters

Scalable Multilingual Appointment Booking

Managing appointment scheduling can be a complex and manual process, especially for businesses serving diverse populations. Bolna AI agents streamline appointment booking by integrating with calendars, handling both inbound and outbound requests in multiple languages, and optimizing for various accents, ensuring efficient and accessible scheduling for all customers.

Service BusinessesFor: Customer Service Teams

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