Do I need to install CallFluent?

No, you don't need to download or install anything. CallFluent is a cloud-based application hosted in the cloud, which means you can access it from any device at any time.

Can I use CallFluent in sales calls?

Yes, absolutely! CallFluent is designed to enhance sales calls by providing AI-powered agents that can engage with customers, answer questions, and assist in closing deals effectively. The platform also handles outbound sales calls, allowing you to proactively reach out to prospects, close deals, upsell existing customers, and reduce no-shows with timely follow-ups.

Can I customize the behavior of AI agents on CallFluent?

Yes, you can! CallFluent offers customization options that allow you to tailor the behavior of AI agents to match your brand's tone, style, and specific requirements. From scripting responses to adjusting conversational flow, you have full control over how your AI agents interact with customers.

Can I customize the voice parameters in CallFluent AI?

Yes. CallFluent allows you to adjust various voice parameters such as speech speed, pitch, and volume. This customization helps align the AI voice with your brand's tone and ensures clarity and comfort for your audience.

Is multilingual support available with CallFluent AI Voice Agents?

Absolutely. CallFluent supports multiple languages and allows you to fine-tune prompts to ensure accurate pronunciation and natural flow in different languages, catering to a diverse and global audience.

How do I integrate CallFluent AI with my existing systems?

CallFluent provides seamless integration options with various CRM and customer service platforms. You can connect your existing systems through APIs or built-in integration tools, enabling smooth data flow and unified interaction management. The platform integrates with 3000+ platforms and supports data integration with Zapier and Webhooks.

What are the core capabilities of CallFluent AI?

CallFluent offers 24/7 availability to handle both inbound and outbound calls. Key capabilities include instantly answering 100% of incoming calls, scheduling calendar appointments, taking orders, providing customer support, lead prequalification, appointment scheduling with reminders, call forwarding, real-time call recordings and transcriptions, sentiment analysis, and advanced call summaries.

CallFluent AI

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CallFluent AI lets businesses create AI agents to handle phone calls for sales, bookings, and customer support. It works 24/7 without human reps, using realistic voices in over 40 languages, all without requiring any coding skills.

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Overview Features Use Cases FAQ Integrations

About CallFluent AI

Who It's For

This tool is for businesses of all sizes, from small startups to growing companies and agencies. It's especially useful for anyone who wants to automate phone calls for sales, customer support, or appointment setting without needing to write code.

What You Get

You get AI voice agents that can make and receive calls 24/7 in over 40 languages, speaking with realistic voices. These agents handle tasks like sales calls, booking appointments, and providing customer support. The system also records calls, offers summaries, and integrates with many other tools.

How It Works

You build your AI agents using a simple tool that doesn't require coding. You tell the agent what to do, choose its voice and language, then connect it to a phone number or embed it on your website. It can also link with your existing calendar, CRM, and other apps to automate tasks and share information.

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Features & Capabilities

🤖 Core AI Automation

Automated Sales & Outreach

Automate outbound calls for sales, lead qualification, and cold calling without human representatives.

24/7 Automated Customer Support

Provide continuous, intelligent support to customers for inquiries and issue resolution around the clock.

Automated Booking & Reminders

Streamline appointment scheduling and send personalized reminders for various events to reduce no-shows.

Multi-language & Realistic Voices

Deploy agents with over 400 human-like neural voices, 140 accents, and support for 40+ global languages.

⚙️ Agent Creation & Customization

No-Code Agent Builder

Easily configure and customize AI voice agents through an intuitive interface without any programming knowledge.

Advanced Agent Settings

Define agent tone, type, instructions, and utilize pre-built or custom scripts for tailored conversational behavior.

Knowledge Base Integration

Upload documents and files to enhance the AI agent's understanding and ensure accurate, context-rich responses.

One-Click Agent Deployment

Quickly create and deploy AI agents for both inbound and outbound calling needs with minimal setup.

🔗 Integrations & Connectivity

API & Webhook Integration

Connect agents to any platform and enable real-time data exchange via flexible APIs and webhooks.

Extensive Third-Party Integrations

Seamlessly integrate with popular tools like GoHighLevel, Google Calendar, Zapier, Twilio, OpenAI, and various CRMs.

ElevenLabs Integration

Import existing ElevenLabs voices, create new custom voices and accents, or clone your own voice for personalized agents.

Web & Phone Call Connectivity

Embed agents on websites for direct web-based calls or attach them to phone numbers for smooth traditional phone line operations.

📊 Performance & Interaction Tools

Advanced Call Summaries

Obtain detailed analytics for every interaction, including call type, comprehensive summaries, and sentiment analysis.

Real-time Actions & Data Exchange

Trigger specific actions, send text messages, forward calls, or dispatch emails directly during live conversations.

Call Recordings & Transcriptions

Automatically record calls for playback, review, and generate precise transcriptions for easy analysis and compliance.

Low Latency Responses

Experience lightning-fast agent responses with latency as low as 500ms, ensuring natural and fluid conversations.

🏢 Platform & Branding

White Labeling

Rebrand the Callfluent AI platform with custom domains and SMTP to offer a tailored solution for agencies and partners.

Team Collaboration Workspaces

Organize and enhance teamwork with shared workspaces for efficient agent management, development, and oversight.

Use Cases

Automating Outbound Sales & Lead Qualification

Sales teams struggle with the time-consuming process of cold calling and pre-qualifying leads. CallFluent AI deploys human-like voice agents to conduct outbound campaigns, identify qualified prospects, upsell existing customers, and handle initial inquiries, freeing up human reps to focus on high-value interactions and closing deals.

B2B SalesFor: Sales Development Representatives

Providing 24/7 Intelligent Customer Support

Businesses often face high call volumes and the challenge of providing round-the-clock support. CallFluent AI enables companies to deploy intelligent voice agents that handle common inquiries, provide order status updates, assist with billing questions, and resolve basic issues instantly, ensuring customers receive consistent, fast service any time of day or night.

Customer ServiceFor: Customer Service Managers

Streamlining Appointment & Payment Reminders

Missed appointments and overdue payments can significantly impact a business's revenue and efficiency. CallFluent AI automates personalized outbound calls for appointment confirmations, scheduling, rescheduling, and payment reminders, drastically reducing no-shows and improving cash flow without requiring manual effort from staff.

HealthcareFor: Office Managers

Frequently asked questions

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