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Bland AI

4.6 (324 reviews)

Verified Popular

Bland AI lets you automate phone calls using smart AI agents that sound like real people. It handles tasks like sales, scheduling, and support by following conversation paths and connecting with your other business tools to book appointments or update records.

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Overview Features Screenshots & Demo Use Cases Reviews FAQ Pricing Integrations

What is Bland AI?

Who It's For

This tool is for technical teams and developers. It helps businesses automate many outbound phone calls for sales, scheduling, or customer support using AI. You need programming skills to set it up.

What You Get

You get AI agents that can make thousands of calls at once, speaking naturally and staying on message. The system is reliable, secure, and can extract key information from calls. You can customize the AI's speech and train it with your own data. A free plan is available, with paid options for more calls.

How It Works

Bland AI uses "Conversational Pathways" to guide its AI agents. You design these paths like a flowchart, telling the AI what to say and do at each step. The AI can then connect with your other business tools to perform actions like booking appointments or updating customer records during a call.

Features & Capabilities

📞 Core AI Calling Functionality

Send Outbound AI Phone Calls

Initiate AI-powered phone calls to human recipients, configurable with specific tasks, voices, and advanced settings.

AI Call Analysis

Analyze calls to extract structured data, gain insights, and find answers to predefined questions.

Live Call Transcription

Access real-time, live updates of call transcripts during an active phone conversation.

End In-Progress Calls

Programmatically terminate any active phone call initiated by the AI.

🔗 Seamless Integrations & Automation

Extensive App Connectivity

Integrate Bland AI with thousands of popular applications via Zapier to automate workflows.

Event-Driven Call Initiation

Automatically trigger AI phone calls based on events from other connected apps, like new data entries or form submissions.

No-Code Workflow Automation

Build and deploy automated workflows connecting Bland AI with other tools without writing any code.

Scheduled Call Campaigns

Schedule AI phone calls to be made at specific times or on recurring schedules.

Screenshots & Demo

See Bland AI in action with screenshots and video demonstrations

Product Screenshots

Bland AI

Ultra-realistic AI phone agents that transform business communication

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Experience Bland AI firsthand with a free trial or schedule a personalized demo.

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Real-World Use Cases

Automating Sales Outreach and Lead Qualification

Sales teams struggle with the volume and repetition of initial outreach and lead qualification. Bland AI automates outbound phone calls to prospects from CRM or spreadsheet lists, conducting initial qualification, gathering key information, and logging outcomes directly into systems like Salesforce or HubSpot, significantly boosting sales efficiency.

Industry: B2B Sales, Lead Generation, Marketing • User Type: Sales Development Representatives, Account Executives, Marketing Managers

Streamlining Appointment Scheduling and Reminders

Manual appointment scheduling and follow-up calls are time-consuming and lead to missed opportunities. Bland AI integrates with scheduling platforms like Calendly and Google Calendar to automatically make calls for booking, confirming, or reminding clients of appointments, reducing no-shows and optimizing staff time.

Industry: Professional Services, Healthcare, Sales, Real Estate • User Type: Sales Teams, Customer Service Teams, Office Administrators

Enhancing Customer Support with AI-Powered Calls

Businesses face challenges in handling high volumes of routine customer inquiries and efficiently gathering information. Bland AI enables automated inbound and outbound calls to address common questions, collect necessary data, and update customer records in CRMs, providing scalable support and freeing human agents for complex issues.

Industry: Customer Service, E-commerce, SaaS, Financial Services • User Type: Customer Support Managers, Call Center Operations, Operations Teams

Conducting Automated Data Collection and Phone Surveys

Gathering specific data or conducting phone surveys manually is resource-intensive and slow. Bland AI can initiate targeted outbound calls to collect information, triggered by data in spreadsheets or forms, and then use its AI analysis capabilities to extract structured data for reporting and insights.

Industry: Market Research, Operations, Public Sector, Healthcare • User Type: Researchers, Data Analysts, Operations Managers, Survey Coordinators