Speaq.ai is an AI platform designed to automate voice-based interactions, enabling businesses to enhance customer engagement. The platform features a team of specialized AI agents built for different aspects of your sales and support process, from lead generation to closing deals.

What can Speaq.ai do?

Speaq.ai enables businesses to answer FAQs, resolve issues, and escalate complex cases seamlessly. The platform specializes in automating various business functions including sales outreach and lead generation, customer support and FAQ responses, debt collection with empathetic payment reminders and negotiations, and complex case escalation.

How does Speaq.ai work?

Speaq.ai operates through a no-code platform where you can design tailored outreach strategies effortlessly. Alternatively, you can partner with AI experts to engineer bespoke solutions tailored to your specific needs.

What is the AI Voice Agents Marketplace?

Speaq.ai offers a marketplace with pre-built AI voice agents organized by industry. You can browse templates for sectors like real estate and fintech, then deploy them in minutes without extensive setup time.

How does Speaq.ai protect customer data?

The platform maintains strict privacy policies and never shares customer information with third-party vendors.

How can I get started with Speaq.ai?

You can sign up on the platform and choose from pre-built templates in the marketplace to deploy in minutes, or work with specialists to create custom solutions for your business needs.

Speaq.ai

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Speaq.ai uses AI voice agents to automate sales and support calls. These agents can book meetings, qualify leads, answer customer questions, and manage tasks like debt collection and surveys. This helps businesses save time, improve efficiency, and keep customers happy, all with a quick, no-code setup.

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Overview Features Use Cases FAQ Integrations

About Speaq.ai

Who It's For

This tool is for businesses looking to improve their sales and customer support. It's especially useful for revenue and operations teams who want to handle more customer interactions without hiring extra staff. Both developers and non-technical business users can set it up.

What You Get

You get AI voice agents that can do many things. They can set appointments, find good sales leads, answer common customer questions, help with payment reminders, and run surveys. These agents work fast and can connect with human agents when a call gets too complex.

How It Works

Getting started is easy and takes minutes. You build your AI agent using a simple no-code tool or an API if you prefer. Then, you test it to make sure it works well. Finally, you deploy it across different channels like phone calls or SMS. You can then monitor its performance and make adjustments.

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Features & Capabilities

🤖 AI Agent Use Cases

Appointment Setter

Automates scheduling and confirmations with intelligent calendar booking.

Sales Qualifier

Pre-qualifies leads and instantly routes hot prospects to sales teams.

Customer Support

Answers FAQs, resolves issues, and seamlessly escalates complex cases.

Debt Collection Agent

Handles payment reminders and negotiations with empathy and compliance.

⚙️ Core AI Capabilities

Knowledge Base Sync

Keeps AI agents updated with accurate, real-time information without manual updates.

Smart Call Transfer

Facilitates intelligent handoff to human agents when complex situations arise.

Multilingual Support

Supports conversations in over 18 languages with native accents for global reach.

Ultra-low Latency

Ensures natural, real-time conversations with response times under 500ms.

🛠️ Agent Development & Management

No-code/API Builder

Enables agent creation via a visual no-code builder or full API control.

Real-time Testing & Debugging

Allows simulation of edge cases with immediate debugging and monitoring.

Multi-channel Deployment

Launches agents across call, SMS, or web embed channels instantly.

Performance Monitoring

Tracks success metrics, sentiment analysis, and identifies drop-off points.

🔗 Ecosystem Integrations

Native Calendar Booking

Integrates directly with Cal.com, GoHighLevel, and Google Calendar.

CRM & MarTech Connections

Seamlessly connects with tools like HubSpot and GoHighLevel.

Bring Your Own Infrastructure

Integrates with existing SIP, VOIP, or CRM systems without vendor lock-in.

Workflow Automation

Connects with Zapier and n8n for extending automated workflows.

🔒 Platform Security & Reliability

Enterprise-Grade Security

Built with SOC 2 Type II certification for robust data protection.

Compliance Ready

Ensures adherence to GDPR and HIPAA standards for regulatory compliance.

High Availability

Guarantees 99.99% uptime for continuous and reliable service operation.

Use Cases

Automating Appointment Booking and Reducing No-Shows

Businesses struggle with manual appointment scheduling and high no-show rates, leading to lost revenue and inefficient staff. Speaq.ai's Appointment Setter agents automate intelligent calendar booking, sending confirmations and reminders to significantly reduce no-shows and free up human staff, as seen with a 60% reduction in no-show rates for clients like HealthFirst.

Professional ServicesFor: Sales Development Teams

AI-Powered Lead Qualification and Sales Acceleration

Sales teams often spend valuable time manually qualifying leads, leading to slower sales cycles and missed opportunities. Speaq.ai's Sales Qualifier agents instantly pre-qualify prospects, identifying hot leads and routing them directly to human sales reps, thereby accelerating the sales process and improving conversion rates, with examples like booking 25 demos in the first week.

B2B SalesFor: Account Executives

Scalable Customer Support & FAQ Resolution

Companies face challenges in providing instant, 24/7 customer support and handling high volumes of routine inquiries. Speaq.ai's Customer Support agents autonomously answer FAQs, resolve common issues, and seamlessly escalate complex cases to human agents, enhancing customer satisfaction and allowing support teams to focus on critical problems, leading to up to a 40% increase in CSAT scores.

Customer Service & RetailFor: Customer Support Teams

Empathetic and Compliant Debt Collection Automation

Debt collection is a sensitive and resource-intensive process that requires careful handling to maintain customer relationships and adhere to regulations. Speaq.ai's Debt Collection agents handle payment reminders and negotiations with empathy and compliance, automating outreach while ensuring a respectful customer experience and improving collection efficiency.

Financial ServicesFor: Collections Departments

Automated Large-Scale Survey and Feedback Collection

Gathering comprehensive feedback or conducting surveys at scale can be time-consuming and costly, often resulting in low response rates. Speaq.ai's Survey Agents facilitate natural, conversational surveys, enabling businesses to efficiently collect valuable insights and customer feedback at scale, empowering data-driven decisions across various departments.

Market ResearchFor: Marketing Teams

Frequently asked questions

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Speaq.ai