Dialoft AI is a cloud-based voice AI agent platform that automates inbound and outbound phone calls for businesses. It offers human-like conversational agents to handle tasks such as lead qualification, appointment booking, cold calling, follow-ups, surveys, reminders, and customer support, aiming to improve efficiency and reduce costs by replacing or supplementing human agents.

Does Dialoft AI provide an API?

No, Dialoft AI currently does not offer an API for integration.

Can Dialoft AI handle concurrent calls?

Yes, it supports handling 2 to 10 concurrent calls depending on the subscription plan chosen.

What are the main features of Dialoft AI?

The main features of Dialoft AI include 24/7 availability with human-like voice interactions, appointment scheduling and reminders, lead qualification and follow-ups, survey and feedback collection, detailed analytics with call tracking, recordings, customer sentiment, and conversation trend analysis, scalable solutions suitable for handling high call volumes without scaling human resources, and suitability for industries including customer service and health-related assistance like managing patient records or reminders.

What pricing plans are available?

Available pricing plans include Starter at $35–$39 per month, Pro at $223–$250 per month, Growth at $625 per month, Elite at $1,250 per month, and Enterprise which offers custom pricing based on specific needs.

Is there a free trial?

No free trial is currently offered by Dialoft AI.

What support or contact options are available?

Limited publicly available contact information; no explicit developer support or API documentation is provided.

What platforms is Dialoft AI available on?

It is available as a cloud platform and also has a desktop app for Mac and Windows.

What are alternatives to Dialoft AI?

Several AI voice and call automation tools exist; users often compare Dialoft AI with competitors focused on sales calls, customer service automation, and appointment scheduling.

Dialoft AI

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Dialoft AI automates business phone calls with AI voice agents that sound human and work 24/7. They handle tasks like qualifying sales leads, booking appointments, sending reminders, and customer support. This helps businesses save money, improve efficiency, and provide consistent service without needing more staff.

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Overview Features Use Cases FAQ Pricing

About Dialoft AI

Who It's For

Dialoft AI is for businesses automating phone calls. Sales teams use it for lead qualification and appointments. Customer service handles inquiries and scheduling. Healthcare benefits from patient reminders. It helps any company save costs and boost call efficiency.

What You Get

You receive 24/7 AI voice agents that sound human. They book appointments, send reminders, follow up, and collect feedback. A dashboard tracks calls, recordings, and summaries. The system handles many calls without needing more staff.

How It Works

You build a conversational AI agent with no code. This agent manages incoming and outgoing calls automatically. It qualifies leads, schedules appointments, sends notifications, and gives support. The system tracks interactions and provides insights, freeing your team.

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Features & Capabilities

🤖 AI Conversational Core

Automated Call Handling

Automates a wide range of phone tasks including lead qualification, sales, appointment booking, and customer support.

Human-Like Voice AI

Enables AI agents to communicate with customers 24/7 with human-like accuracy and empathy.

No-Code Agent Builder

Allows users to create powerful conversational AI voice agents without requiring any coding knowledge.

🚀 Business Optimization

24/7 Customer Availability

Ensures customers can reach services anytime, preventing missed calls and handling inquiries around the clock.

Cost-Efficiency

Reduces overhead associated with hiring and managing human agents, providing premium service at a lower cost.

Scalable Operations

Handles high call volumes and expands telecalling capacity seamlessly as business needs grow.

📊 Performance & Insights

Advanced Call Analytics

Tracks call data, provides recordings, and offers a comprehensive dashboard for reviewing performance.

AI-Generated Summaries

Provides automated, concise summaries of conversations for quick review and understanding.

Customer Sentiment Analysis

Analyzes conversation trends and customer emotions to gauge caller satisfaction and experience.

🤝 Customer Interaction Management

Dynamic Appointment Management

Manages customer appointments, including scheduling, reminders, and cancellations.

Customer Account & Call Transfer

Allows for managing customer accounts and transferring calls to human agents when necessary.

Omni-Channel Experience

Delivers a consistent and unified customer experience across multiple communication channels.

Use Cases

Automating Sales Outreach & Lead Qualification

Sales teams often spend valuable time on repetitive tasks like cold calling and lead qualification. Dialoft AI automates these initial outreach efforts with human-like voice agents, efficiently qualifying prospects and conducting follow-ups, allowing human sales professionals to concentrate on closing high-value deals.

B2B SalesFor: Sales Development Representative

Enhancing 24/7 Customer Support Operations

Businesses struggle to provide continuous customer support without significant overhead. Dialoft AI deploys scalable AI voice agents available 24/7 to answer common inquiries, manage customer accounts, collect feedback, and perform basic support tasks, ensuring consistent customer service and reducing operational costs.

Customer ServiceFor: Customer Service Manager

Streamlining Healthcare Appointment Management

Healthcare providers face challenges in efficiently managing patient appointments, reminders, and basic inquiries. Dialoft AI automates appointment scheduling, sends proactive reminders, handles cancellations, and can answer basic health questions, freeing up medical staff to focus on patient care rather than administrative tasks.

HealthcareFor: Medical Office Administrator

Efficient Large-Scale Customer Feedback & Surveys

Gathering comprehensive customer feedback or conducting extensive surveys can be resource-intensive and yield low engagement. Dialoft AI automates outbound phone calls for surveys and feedback collection, enabling businesses to reach a large audience efficiently, analyze conversation trends, and gain actionable insights into customer sentiment.

Market ResearchFor: Customer Experience Specialist

Frequently asked questions

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