WhatsApp MCP by TimelinesAI

Connect WhatsApp to ChatGPT, Claude, Grok, Cursor, or another compatible AI tool. Read chats, send replies, assign conversations, add labels, and check your inbox by asking in plain language.

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Overview Features Screenshots Use Cases Integrations Pricing

About WhatsApp MCP by TimelinesAI

Who It's For

Teams that manage customer chats through WhatsApp can use this tool to work from an AI assistant instead of the TimelinesAI dashboard. It supports multiple WhatsApp numbers and works with existing personal, business, or WABA accounts.

What You Get

You get 34 tools for reading chats, checking message history, sending replies, assigning conversations, adding labels, and viewing workspace details. MCP is included with every TimelinesAI plan and uses the same message limit as regular account activity.

How It Works

Connect a WhatsApp number to TimelinesAI, open your AI tool, and sign in through a browser using OAuth. Then ask the AI to handle tasks in your inbox. Actions happen immediately as your account, so your existing permissions apply and sent messages cannot be undone.

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Features & Capabilities

🤖 AI-Powered WhatsApp Management

Prompt-Based Inbox Control

Manage WhatsApp chats, labels, assignments, replies, and workspace actions directly through natural-language prompts.

AI Message Sending

Send real, immediate customer messages through connected AI agents using the account’s existing permissions.

Draft-Only Replies

Have agents prepare responses as private notes for human review instead of sending them automatically.

💬 Inbox Organization

Chat Browsing and History

Search and review WhatsApp conversations and message history through connected AI tools.

Chat Assignment

Automatically assign incoming or overnight conversations to the appropriate team representatives.

Workload Balancing

Identify overloaded team members and redistribute open chats to available representatives.

Label Management

Apply labels based on conversation content and consolidate duplicate labels.

🔗 AI and Platform Connectivity

Multi-Agent Compatibility

Connect the WhatsApp inbox with ChatGPT, Claude, Grok, Cursor, Codex, Claude Code, and other MCP-compatible clients.

Model Context Protocol Connector

Use a remote MCP server that provides tools for browsing chats, reading history, sending replies, labeling, assigning, and checking workspace state.

OAuth Authentication

Connect through a browser sign-in flow without generating, pasting, or rotating API keys.

📱 WhatsApp Account Integration

QR-Code Setup

Connect existing personal or business WhatsApp accounts by scanning a QR code.

Multi-Number Inbox

Centralize conversations from multiple WhatsApp numbers in a shared workspace.

WhatsApp Business API Independence

Use the connector without requiring WhatsApp Business API access or Meta approval.

📊 Workspace and Usage Visibility

Permission-Aware Actions

Run AI actions under the user’s existing TimelinesAI role and permissions.

Quota Monitoring

Check remaining messaging capacity through workspace quota tools.

Shared Messaging Budget

Use the same monthly messaging quota for MCP-sent messages and regular TimelinesAI activity.

Screenshots

See WhatsApp MCP by TimelinesAI in action

Use Cases

Automating Daily WhatsApp Inbox Triage

Customer-facing teams can struggle to identify urgent, aging, or unanswered conversations across a busy shared WhatsApp inbox. By prompting the AI to group unread chats, flag conversations stalled beyond a set time, and summarize what needs attention, teams can prioritize follow-up without manually reviewing every thread.

Customer ServiceFor: Customer Support Managers

Automatically Routing Chats to the Right Rep

Teams managing multiple WhatsApp numbers or representatives often lose time assigning overnight and newly received conversations manually. The AI agent can inspect chat context and workspace state, then reassign conversations to the appropriate rep while respecting existing TimelinesAI permissions.

Sales and Customer ServiceFor: Support Operations Managers

Balancing Workloads Across Customer-Facing Teams

Uneven chat volumes can create slow response times for some customers while other representatives have capacity. Managers can ask the AI to identify overloaded reps and redistribute open conversations to available teammates, improving response coverage and team efficiency.

Sales and Customer ServiceFor: Contact Center Managers

Standardizing WhatsApp Labels and Conversation Organization

Inconsistent or duplicate labels make it difficult to segment conversations and report on recurring issues such as refunds, VIP customers, or pending quotes. The AI agent can apply labels based on message content and consolidate duplicate labels so teams maintain a cleaner, more actionable inbox.

E-commerce and Customer ServiceFor: Customer Support Operations Teams

Drafting and Sending Customer Replies from AI Prompts

Representatives often need to respond quickly while working across multiple WhatsApp accounts and shared conversations. The AI agent can read chat history, draft responses, save drafts as private notes for approval, or send authorized replies directly from the prompt interface, while using the user's existing TimelinesAI permissions and shared messaging quota.

Sales and Client ServicesFor: Account Executives and Customer Support Agents

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Specifications

Deployment

Browser

API

Cloud

Target Audience

Startup

Business

Complexity

Developer

Pricing

Starter

Per monthly

$35

Team inbox
CRM integrations
QR code + WhatsApp API
WhatsApp MCP
AI auto-replies
Workflow Builder
Zapier & Make
API & webhooks
WhatsApp synced with your CRM
Shared inbox for the whole team

Pro

Per monthly

$49

Higher limits
Team statistics
Contacts export
Hidden phone numbers
Team inbox
CRM integrations
QR code + WhatsApp API
WhatsApp MCP
AI auto-replies
Workflow Builder
Zapier & Make
API & webhooks

Enterprise

Per monthly

Contact sales

For bigger teams: the highest limits and a plan tailored to your team

✓ Free trial • ✓ Plans from $35 / monthly • ✓ Enterprise options

View current pricing

Integrations

Claude

ChatGPT

Grok

Cursor

OpenClaw

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