An AI Agent supervision platform that provides comprehensive monitoring, compliance enforcement, and performance optimization for AI Agents across diverse use cases and platforms, connected easily with usually one line of code.

How is Wayfound different from other platforms?

Unlike technical observability platforms that appeal mainly to developers, Wayfound targets business users and product managers, delivering business-relevant insights such as user satisfaction, guideline adherence, and actionable performance improvements.

Is Wayfound an orchestration tool?

No. Wayfound does not delegate tasks or manage workflows across multiple agents. It is focused on supervising if AI Agents perform well according to assigned directives and organizational policies, identifying knowledge gaps, compliance issues, and improvement areas.

What types of AI Agents can be supervised?

Wayfound supports AI Agents built anywhere for nearly any use case, including custom-built agents and third-party pre-built agents (e.g., Intercom Fin, Qualified Piper).

What kind of monitoring and alerts does Wayfound provide?

The platform provides real-time monitoring with push notifications for issues such as rule breaches or data leaks and detailed session analysis to understand agent behavior and performance.

Does Wayfound offer deployment support?

Wayfound assists in the rule-design and testing phases to ensure confident live deployment of AI Agents, with continuous performance reviews and suggestions for improvement.

What are Wayfound's security and privacy measures?

The platform is SOC2 Type II compliant, uses enterprise-grade security technologies, and does not share or use customer data for training purposes.

What is the user interface structure of Wayfound?

The platform’s UI includes tabs for Supervisor (global view and performance reviews), Agents (connect and view), Sessions (activity records), Visitors (interaction tracking), and Settings (admin controls).

How does Wayfound utilize an OKR framework?

Wayfound uses a unique Objectives and Key Results (OKR) system tailored for AI Agents to track metrics like user satisfaction, guideline adherence, and interaction insights to drive improvement and alignment with business strategies.

Wayfound Review 2025 | AI Infrastructure & MLOps Tool

About Wayfound

Who It's For

Wayfound is for business leaders and product managers. It helps them oversee AI agents. You don't need coding skills. Ensure your AI tools perform well and meet company goals. Manage many agents easily. Gain control and confidence.

What You Get

You see how your AI agents are doing. Wayfound sends real-time alerts for errors or rule breaks. It gives insights and tips to improve agents quickly. This keeps them compliant and delivers good results for your business.

How It Works

Wayfound watches all your AI agents all the time. It connects easily, often with one line of code. It checks every action for rules and effectiveness. You get instant alerts and tips for improvement. This helps agents learn and become more reliable.

Features & Capabilities

🔍 AI Agent Supervision & Monitoring

Real-time Transcript Analysis

Continuously reads 100% of agent transcripts to assess interactions and provide immediate alerts.

Comprehensive Agent Observability

Offers detailed scorecards, transcripts, and real-time insights into agent behavior and performance.

Agent Workflow Supervision

Monitors and measures complex agentic processes and human-in-the-loop steps for optimal execution.

📈 Performance Optimization & Insights

AI-driven Improvement Suggestions

Provides inline suggestions and analyzes interactions to identify common themes for agent improvement.

Performance Review Dashboard

Delivers immediate visibility into critical metrics like user ratings, knowledge gaps, and action failures.

Supervised Self-Healing

Enables AI agents to learn and adapt in real-time based on monitoring and feedback loops.

🛡️ Compliance & Governance

AI Compliance & Guideline Enforcement

Ensures agents adhere to company values, brand messaging, and legal restrictions using intuitive rules.

Real-time Risk Detection

Instantly detects and flags agent errors, behavioral drift, and compliance risks.

Centralized Governance Hub

Allows business leaders to oversee all AI agents without coding expertise, ensuring brand-safe outcomes.

🔗 Integration & Collaboration

Universal Agent Compatibility

Works with agents built anywhere, on any platform, and integrates securely with minimal effort.

Multi-Agent Collaboration ("Meetings")

Facilitates agenda-driven context sharing among agents to foster learning and teamwork.

Accelerated Development & Launch

Speeds up AI agent development cycles by providing insights that cut testing time and improve quality.

Model Agnostic Architecture

Supports various LLM technologies (OpenAI, Anthropic) while being designed for future model compatibility.

Use Cases

Ensuring AI Agent Compliance and Brand Safety

Businesses often struggle to ensure their AI agents consistently adhere to company guidelines, brand voice, and legal compliance. Wayfound provides real-time monitoring of all agent interactions, instantly identifying and alerting teams to policy breaches, data leaks, or off-brand messaging, thereby safeguarding reputation and reducing risk.

EnterpriseFor: Governance Teams

Optimizing AI Agent Performance and User Experience

Companies deploying AI agents frequently lack clear, business-relevant insights into their agents' effectiveness, leading to suboptimal user experiences. Wayfound's platform offers detailed performance reviews, identifying knowledge gaps, action failures, and user satisfaction metrics to enable continuous improvement and ensure agents deliver on their specific performance goals.

B2B SaaSFor: Product Managers

Accelerating AI Agent Development and Deployment

Developing and launching reliable AI agents can be a lengthy process, often plagued by testing challenges, unexpected behaviors, and integration hurdles. Wayfound cuts down testing time by up to 80% by providing immediate, actionable insights and suggestions for improvement during development, allowing teams to iterate faster and confidently deploy high-quality AI agents to production.

Software DevelopmentFor: AI Development Teams

Supervising AI Agent Workflows and Multi-Agent Collaboration

As organizations adopt complex agentic processes and multi-agent systems, ensuring seamless execution and effective collaboration becomes critical. Wayfound monitors agent workflow actions, optimizes human-in-the-loop steps, and facilitates context sharing between agents, ensuring interconnected AI systems operate efficiently and deliver cohesive, business-relevant outcomes.

Enterprise OperationsFor: Operations Leaders

About Wayfound