Course
Give your AI a permanent memory of your business. A course for people who use ChatGPT or Claude daily.Compound Context
Periscope Chat logo

Periscope Chat

4.5

Periscope Chat offers AI chatbots for businesses, automating customer interactions across platforms like WhatsApp and your website. It's a simple, no-code tool that helps answer questions, capture leads, and provide instant support, ultimately saving costs and boosting your team's efficiency.

About Periscope Chat

Who It's For

Periscope Chat is for businesses needing to automate customer talks, capture leads, and give instant support without hiring. It suits online stores, travel agencies, and IT help desks, making all customer interactions smoother and more efficient.

What You Get

You get AI chatbots for your website, WhatsApp, and Slack. It saves money by blocking spam and gives your team more time. All customer chats appear in one easy place, showing what customers need and how they feel, for much better support.

How It Works

Setup is simple: just three steps. You link your website or upload documents, and the AI learns from them for instant answers. It can connect to your business systems, like CRM, to handle tasks and provide smart, real-time customer service.

Stay in the loop

Weekly roundup of new AI agents. No spam, unsubscribe anytime.

Subscribe and get the free 2026 AI Agents Field Guide

Join 1,500+ AI builders · weekly, no spam

Features & Capabilities

⚙️ Core AI Capabilities

Knowledge Base Automation

Automatically ingests and structures content from websites and documents to build a comprehensive AI knowledge source for accurate answers.

Advanced RAG Pipeline

Leverages an advanced Retrieval-Augmented Generation (RAG) pipeline for precise and contextually relevant AI responses.

Multilingual Support

Engages with a diverse audience by detecting and responding in multiple languages for natural and personalized interactions.

Intelligent Spam Detection

Automatically identifies and blocks spam messages, reducing processing costs and freeing up team workload.

🔗 Connectivity & Deployment

Multi-Channel Deployment

Deploys chatbots across various platforms like WhatsApp, Slack, Telegram, Microsoft Teams, and websites with simple configuration.

Seamless System Integrations

Connects with essential business systems such as CRMs, booking platforms, and Google Sheets for real-time data lookups and actions.

Custom API Access

Offers integration via custom API, ensuring broad accessibility and a consistent user experience across different applications.

Easy No-Code Setup

Features a simple, guided 3-step setup process, enabling rapid chatbot deployment without requiring any coding knowledge.

📊 Performance & Insights

Unified Conversation Inbox

Consolidates all customer conversations from various channels into a single command center for streamlined support management.

Automated Sentiment & Intent Analysis

Provides instant context to agents with automated sentiment analysis and summaries of customer intent.

Real-time Analytics Dashboard

Offers live insights into conversations, buying intents, engagement patterns, and chatbot performance metrics.

Agent Handoff & Intervention

Enables human agents to seamlessly take over conversations when needed, ensuring personalized service without losing history.

🔒 Security & Scalability

Robust & Scalable Backend

Built on a high-performance infrastructure with cost monitoring to ensure efficient, secure, and reliable AI assistant operation.

Data Privacy & Security

Prioritizes data confidentiality, ensuring business information and customer interactions remain secure and private.

Flexible Customization & Adaptability

Allows for retraining and redesigning the AI for evolving business objectives using customizable add-ons without reinstallation.

User & Role Management

Provides flexible admin access with the ability to assign roles to multiple team members for managing and tracking conversations.

Use Cases

Automating Omnichannel Customer Support

Businesses face challenges with high volumes of repetitive customer inquiries across various channels, leading to slow response times and increased operational costs. Periscope Chat deploys AI chatbots on platforms like websites, WhatsApp, and Slack to provide instant, 24/7 answers from a unified knowledge base, significantly reducing support workload and improving customer satisfaction.

B2C & B2B (General)For: Customer Support Teams

Accelerating Lead Qualification and Sales Assistance

Sales teams often spend too much time on initial lead qualification and basic product inquiries, slowing down the sales cycle and potentially missing opportunities. Periscope Chat automates lead capture, qualifies prospects with intelligent conversations, recommends relevant products, and integrates with CRMs like Salesforce to streamline the sales process, allowing representatives to focus on closing deals.

B2B SaaS, E-commerce, Real EstateFor: Sales Development Representatives

Streamlining Internal Operations and IT Support

Internal departments, particularly IT helpdesks, are frequently overwhelmed by routine queries such as password resets, VPN issues, and requests for internal knowledge, impacting employee productivity. Periscope Chat acts as an automated internal help desk, providing instant answers and guidance to employees, thereby reducing the support burden and improving overall organizational efficiency.

Enterprise, B2B Operations, ManufacturingFor: IT Helpdesk Teams

Personalized Travel Planning and Booking Automation

Travel and hospitality companies need to offer instant, personalized assistance for trip planning and booking processes around the clock to enhance customer experience. Periscope Chat serves as a personal travel assistant, suggesting trip ideas, answering questions instantly, simplifying bookings, and providing 24/7 support, greatly enhancing the customer journey and reducing planning hassles.

Travel & HospitalityFor: Customer Service Agents

Frequently asked questions

Tags

Specifications

Deployment
Browser
API
Cloud
Target Audience
Startup
Business
Enterprise
Complexity
Developer

Integrations

WhatsApp
Slack
Telegram
Microsoft Teams
Salesforce
HubSpot

Want your AI tool listed here?

Start with a free eligibility check.

Submit