Cekura AI is an end-to-end testing and observability platform for conversational AI agents (voice and chat). It automates quality assurance, from pre-launch scenario testing to real-time monitoring of live conversations.

What does Cekura AI do?

Cekura AI generates diverse test scenarios and user personas, validates agent performance against custom business metrics, monitors live conversations for failures, performance drops, and compliance, provides real-time analytics, dashboards, and instant alerts, and supports A/B testing and regression tracking for prompt changes.

How do I get started with Cekura AI?

To get started with Cekura AI, you first create an "Agent" in the platform, then define your agent’s logic, optionally importing from platforms like Retell AI or Vapi for faster setup. After that, you generate test scenarios and set custom metrics, and finally, run automated tests and monitor live performance.

What platforms does Cekura AI integrate with?

Cekura integrates with Synthflow, Bland, Vapi, Retell, Cisco, LiveKit, Pipecat, ElevenLabs, and more.

Can I monitor my live AI agents with Cekura AI?

Yes. Cekura provides real-time monitoring, detailed logs, trend analysis, and instant alerts for errors or performance issues.

Does Cekura AI support A/B testing and regression tracking?

Yes. You can A/B test different agent versions and run regression tests to ensure changes don’t break existing functionality.

How does Cekura AI help with compliance and audits?

Cekura allows you to create metrics to check for mandatory compliance disclaimers and provides documented testing for audit trails.

Is Cekura AI suitable for regulated industries?

Yes. It is designed for enterprises in regulated industries (finance, healthcare, legal) that require reliable, auditable AI agents.

How do I get support or contact Cekura AI?

You can get support or contact Cekura AI via email at support@cekura.ai or by contacting founders@cekura.ai. Slack integration and support are also available via the Cekura dashboard.

Where can I find documentation and guides?

You can find documentation and guides by visiting the Cekura Intro Guide at https://www.cekura.ai/intro-guide and the Documentation at https://docs.cekura.ai.

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Cekura

4.6

• 50 views

Cekura AI helps you test and watch over your conversational AI agents, like chatbots and voice assistants. It makes sure they work correctly before they go live and keeps an eye on them in real-time. This helps you catch problems early and maintain high quality for all your AI interactions.

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About Cekura

Who It's For

This tool is for companies using AI chatbots or voice assistants. It's especially good for businesses in regulated fields like banking, healthcare, or legal, who need their AI to be very reliable and meet all compliance rules.

What You Get

You get automated tests to check your AI agent's performance before it goes live. The tool also watches live conversations, alerting you to problems. It provides easy-to-understand summaries and helps you find exactly where to fix issues quickly.

How It Works

You simply give Cekura AI your existing documentation. The system then uses a special agent to check your live product and compare it against your materials. This ensures everything is up to date, and you get clear reports on anything that needs fixing.

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Features & Capabilities

📥 Documentation Ingestion & Validation

Send Docs As-Is

Allows users to submit their documentation without requiring specific formatting or preparatory steps.

Browser Agent Validation

Utilizes an automated agent to navigate the product and verify documentation accuracy and currency.

🔍 Issue Identification & Remediation

Actionable Summaries

Provides concise summaries highlighting specific areas that require attention or fixes in the documentation.

Session Replay

Offers the ability to replay validation sessions to understand the context of identified issues.

LLM & Browser Traces

Delivers detailed logs and traces from both the language model and browser actions to aid in debugging and problem resolution.

Use Cases

Ensuring High-Quality Conversational AI Before Launch

Before deploying a new conversational AI agent, businesses face the challenge of thoroughly testing its performance and reliability. Cekura AI automates the generation of diverse test scenarios and user personas, validating agent behavior against custom business metrics to guarantee a seamless user experience from day one.

B2C, B2B SaaS, Customer ExperienceFor: AI Product Managers, QA Engineers, AI Developers

Real-time Observability and Incident Response for Live AI Agents

Operating live conversational AI agents demands continuous oversight to quickly detect and address failures, performance drops, or unexpected behaviors. Cekura AI provides real-time monitoring of live conversations, instant alerts, detailed logs, and actionable summaries with session replays, enabling prompt diagnosis and resolution of critical issues.

Customer Service, B2C, B2B SaaSFor: AI Operations Teams, Customer Support Managers, Site Reliability Engineers (SREs)

Achieving Compliance and Audit Trails for Conversational AI

Organizations in heavily regulated sectors like finance or healthcare must ensure their AI agents comply with industry standards and maintain transparent, auditable operations. Cekura AI helps by allowing users to define custom metrics for mandatory compliance disclaimers and providing documented testing, creating essential audit trails for regulatory scrutiny.

Financial Services, Healthcare, Legal, GovernmentFor: Compliance Officers, Legal Teams, Risk Management Specialists, AI Product Owners

Iterative Optimization and Regression Prevention for AI Agents

Continuously improving conversational AI agents requires a systematic approach to evaluating changes and preventing unintended side effects. Cekura AI supports robust A/B testing of different agent versions and automated regression tracking, ensuring that prompt changes and updates enhance performance without breaking existing functionality.

AI Development, Customer Experience, B2B SaaSFor: AI Developers, Prompt Engineers, Product Managers, UX Designers

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Overview Features Use Cases FAQ