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Callers

Free · From $0.16/mo

Callers uses AI agents to handle customer calls, chats, emails, and texts. It keeps each customer’s information across channels, answers quickly, and helps teams manage more interactions without adding more staff.

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Free Option
OverviewFeaturesScreenshotsUse CasesPricing

About Callers

Who It's For

Callers is for customer-focused organizations that handle many customer conversations. It can support teams in sales, service, and retention, whether they have 10,000 or 10 million customers.

What You Get

The platform provides AI agents for calls, chat, email, and text. These agents can answer common questions, handle repetitive work, support offers, and help prevent customer loss. Callers claims faster answers, lower call center demand, and better use of staff time.

How It Works

Callers carries customer information from one channel and interaction to the next. You can start with one agent, often going live in a day, then add more later. It connects with existing tools through more than 610 integrations, so you do not need to replace your current systems.

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Features & Capabilities

🌐 Omnichannel Customer Experience

Cross-Channel Context

Carries customer context across calls, chats, emails, texts, and successive interactions.

End-to-End Journey Support

Supports customer engagement from acquisition and conversion through retention and lifetime value.

Personalized Customer Interactions

Uses prior context to deliver faster, more relevant, and more human-feeling experiences.

🤖 AI Customer Experience Agents

Inbound Interaction Automation

Answers customer inquiries instantly and resolves repetitive issues on the first interaction.

Outbound Engagement

Scales qualification, cross-sell, upsell, and retention outreach with AI agents.

Self-Service Support

Provides automated customer self-service through an upcoming AI-powered platform.

⚡ Contact Center Efficiency

High-Volume Call Handling

Automates repetitive calls and clears queues without requiring customers to wait on hold.

Operational Scalability

Handles millions of interactions and expands coverage without proportional hiring.

Agent Workload Optimization

Lets human agents focus on complex customer needs instead of routine interactions.

🔗 Technology Integrations

Native Integrations

Connects with more than 610 business tools to fit into existing customer experience workflows.

No-Replacement Deployment

Adds AI capabilities to the current technology stack without requiring systems to be replaced.

📈 Customer and Business Outcomes

Customer Satisfaction Improvement

Delivers faster and more consistent answers to improve CSAT, NPS, and first-contact resolution.

Cost Reduction

Replaces manual handling and adds service coverage while limiting team growth.

Retention and Revenue Growth

Uses contextual interactions to prevent churn and identify relevant expansion opportunities.

Screenshots

See Callers in action

Use Cases

Automating High-Volume Customer Support

Customer service teams struggle with repetitive inbound calls, long queues, and inconsistent resolution quality as interaction volumes grow. Callers’ AI agents answer calls in seconds, use customer context across channels, and resolve common issues on the first attempt, reducing call-center load while improving response times and satisfaction.

Customer Service and Contact CentersFor: Customer Service Leaders

Delivering Contextual Omnichannel Support

Customers often have to repeat their history when moving between calls, chat, email, and text, creating frustrating and inefficient experiences. Callers carries context from one channel and interaction to the next so agents can provide faster, more human-feeling support with stronger first-contact resolution and customer satisfaction.

Enterprise Customer ExperienceFor: Customer Experience Leaders

Scaling Outbound Qualification and Acquisition

Sales and growth teams need to handle more qualification calls without continually expanding headcount. Callers can run high-volume, context-aware outbound interactions, enabling organizations to increase qualification capacity and coverage while allowing human representatives to focus on higher-value opportunities.

B2B Sales and MarketingFor: Sales Development and Revenue Operations Teams

Increasing Cross-Sell and Upsell Revenue

Organizations often miss expansion opportunities because offers are not aligned with each customer’s needs or interaction history. Callers uses existing customer context to support relevant cross-sell and upsell conversations across channels, helping teams improve conversion and customer lifetime value.

Consumer and Subscription BusinessesFor: Growth and Retention Leaders

Preventing Churn Through Proactive Customer Engagement

Support and retention teams need to respond quickly and empathetically when customers show signs of dissatisfaction or are at risk of leaving. Callers’ agents use accumulated customer context to deliver helpful responses, address issues across channels, and create more consistent experiences that support retention and long-term value.

Subscription and Customer-Centric ServicesFor: Customer Retention and Support Teams

Specifications

Deployment
Cloud
Target Audience
Business
Enterprise
Complexity
No-code

Pricing

Free

Per monthly

Free
  • 1 inbound agent
  • Serve 1 customer at a time
  • $5 in free credits (~30 mins)
  • 1 inbound number
  • 1 agent only
  • 1 concurrent call
  • Inbound inquiries only
  • 1 knowledge base
  • Selection of voices & languages
  • Voice & web chat channels only
  • Limited integrations
  • 24/7 in-platform AI support
  • Self-serve setup & implementation
  • 1 user profile
  • Recordings & transcripts up to 7 days
  • RBAC & MFA (not included)
  • API, webhooks & custom code steps (not included)
  • Custom voices & voice cloning (not included)
  • SSO, SCIM & JWT signatures (not included)
  • BAA & data residency (not included)
  • VPC & BYOS (not included)
  • Audit log export (not included)
  • Uptime SLA (not included)

Starter

Per monthly

$0.16
  • 5 inbound & outbound agents
  • Serve up to 5 customers at the same time
  • Up to 30,000 minutes per month
  • Multiple inbound & outbound numbers
  • Up to 5 agents
  • 5 concurrent calls
  • Inbound & outbound agents
  • 10 knowledge bases
  • Wide selection of voices & languages
  • Voice & web chat channels only
  • 610+ native integrations
  • 24/7 in-platform AI support
  • Self-serve setup & implementation
  • Multiple user profiles
  • Recordings & transcripts up to 90 days
  • RBAC & MFA
  • API, webhooks & custom code steps
  • Custom voices & voice cloning (not included)
  • SSO, SCIM & JWT signatures (not included)
  • BAA & data residency (not included)
  • VPC & BYOS (not included)
  • Audit log export (not included)
  • Uptime SLA (not included)

Enterprise

Per monthly

Contact sales
  • Unlimited inbound & outbound agents
  • Serve 100s of customers at the same time
  • Contracted number of minutes per month
  • Multiple inbound & outbound numbers
  • Multiple custom-built CX agents
  • Contracted concurrency
  • Inbound & outbound agents
  • Unlimited knowledge bases
  • Full selection of voices & languages
  • Voice, web chat, text, and email channels
  • 610+ native & custom integrations
  • 24/7 support from your dedicated CSMs
  • Done-for-you setup & implementation
  • Unlimited user profiles
  • Custom storage for recordings & transcripts
  • RBAC & MFA
  • API, webhooks & custom code steps
  • Custom voices & voice cloning
  • SSO, SCIM & JWT signatures
  • BAA & data residency
  • VPC & BYOS
  • Audit log export
  • Uptime SLA

✓ Free plan • ✓ Plans from $0.16 / monthly • ✓ Enterprise options

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