Visito is a conversational AI platform designed primarily for hotels and the hospitality industry to automate guest engagement, support, bookings, and marketing across multiple messaging platforms such as WhatsApp, Instagram, Facebook Messenger, SMS, and website live chat. It operates 24/7 to answer guest questions, automate bookings, and generate sales in over 100 languages without requiring coding.

Which industries does Visito support?

While Visito focuses on hospitality (hotels, rental properties), it also supports other service-based industries such as e-commerce, fitness, restaurants, and technology.

What are the key features of Visito AI?

Visito AI offers several key features including instant replies 24/7, automating responses to over 90% of common guest questions. It provides a unified inbox that centralizes messages from WhatsApp, Instagram, Messenger, and website chats in one dashboard for easy management. Guests can view real-time pricing and availability, and book rooms directly in chat, with multilingual support for over 100 languages. Businesses can tailor the AI’s phrasing, tone, and branding with customizable AI agents, and conversations can be seamlessly handed off to human staff when needed. Visito also boasts extensive integration capabilities with property management systems (PMS), booking engines, CRM platforms, and channel managers via API and webhook support. Finally, it ensures security and compliance by implementing industry-standard encryption for data transmission and storage and adhering to global data privacy regulations.

How does Visito AI improve the guest experience?

By providing instant and accurate answers, personalized messaging, seamless booking within messaging apps, and 24/7 availability, Visito reduces wait times, increases direct bookings, and ensures consistent, multilingual communication which enhances guest satisfaction.

Is technical expertise required to use Visito?

No coding skills are required. Onboarding includes guided setup, configuration support, and training materials, making it accessible for hotel staff and property managers to adopt quickly.

How do I get started with Visito?

If you use Mirai’s booking engine or other compatible PMS, you can create an account via Visito’s website or contact your account manager for assistance. Setup is designed to be quick, often under a few minutes, and migration support is available to transfer existing guest communication data.

What support options are available?

Visito provides support via email, chat, phone, and has an online knowledge base plus community forums. A dedicated technical team ensures troubleshooting and timely issue resolution.

Does Visito comply with data privacy and accessibility standards?

Yes, Visito employs encryption and secure authentication, supports data export and retention policies for compliance, and meets accessibility guidelines to accommodate guests with disabilities.

What is the pricing for Visito AI?

Visito is a paid platform, though specific pricing details are generally available upon inquiry or through sales channels.

Visito

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Visito is an AI tool that helps businesses turn customer messages into sales and provide 24/7 support across WhatsApp, Instagram, and websites. It brings all your customer chats into one place, automatically answers questions, handles bookings, and shares real-time info like pricing and availability, without any coding.

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Overview Features Use Cases FAQ Integrations Pricing

About Visito

Who It's For

Visito is for businesses in hospitality, e-commerce, and service sectors overwhelmed by customer messages. If your team struggles with many chats across platforms, Visito helps automate responses, handle inquiries, and drive sales more efficiently, freeing up staff and improving customer service.

What You Get

You receive an AI agent providing instant, 24/7 replies in over 100 languages. All messages from WhatsApp, Instagram, and your website come into one inbox. This AI shares live pricing, checks availability, and manages bookings directly in chat, automatically boosting your sales.

How It Works

Set up your AI agent in minutes, no coding needed. Train it with your business information, website, and FAQs. Connect your messaging channels, and the AI, powered by top models, starts automating conversations. Your team can easily take over complex cases when human intervention is necessary.

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Features & Capabilities

⚙️ AI Core Automation

24/7 Automated Support

Provides instant, round-the-clock replies to customer questions and resolves a high percentage of inquiries automatically.

Multilingual AI Communication

Supports customer conversations in over 100 languages, enabling global reach for businesses.

Advanced AI Models

Utilizes leading AI models like ChatGPT and Gemini to provide accurate, human-like customer interactions.

💬 Omnichannel Engagement

Unified Inbox

Consolidates all customer messages from WhatsApp, Instagram, Messenger, and website live chat into a single management dashboard.

Seamless Channel Connectivity

Connects major messaging platforms and your website to centralize all customer interactions.

Human Handoff Capability

Allows for easy routing of complex or specific cases that require human attention to your team.

💰 Sales & Booking Generation

Direct Booking & Sales Conversion

Facilitates real-time pricing checks, availability displays, and direct bookings or sales via chat to increase conversions.

Customer Re-engagement CRM

Includes a smart CRM built for WhatsApp and Instagram to re-market and boost engagement with past guests or customers.

Real-time Product/Service Data

Shares dynamic information like room availability, product pricing, or other real-time data directly within conversations.

🚀 Quick Setup & Customization

No-Code Agent Creation

Enables users to create and deploy an automated AI agent in minutes without any coding knowledge.

Business-Specific AI Training

Trains the AI agent using your business information, website content, and FAQs for tailored and accurate responses.

Deep Platform Integrations

Offers extensive integrations with major hospitality and e-commerce platforms like Cloudbeds, Shopify, and WordPress.

Use Cases

Automating Guest Support and Boosting Direct Bookings

Hospitality businesses often struggle to manage the high volume of guest inquiries across various messaging platforms, leading to delayed responses and missed booking opportunities. Visito provides a 24/7 AI agent that instantly answers guest questions, provides real-time availability and pricing, and facilitates direct bookings through chat on WhatsApp, Instagram, and website, significantly improving guest experience and revenue.

HospitalityFor: Hotel Managers, Property Managers, Reservations Teams

Providing Instant Customer Support and Driving E-commerce Sales

E-commerce companies frequently face an overwhelming number of customer messages regarding product details, availability, and order status, which can lead to slow replies and abandoned carts. Visito deploys an AI agent across social media and website chat to deliver instant, accurate responses, share real-time product information, and guide customers efficiently through the sales funnel, transforming conversations into confirmed purchases around the clock.

E-commerceFor: E-commerce Business Owners, Customer Support Teams, Sales Teams

Centralizing Customer Communication and Automating Lead Qualification

Service-based businesses often find their teams overwhelmed by fragmented customer inquiries across multiple messaging apps, making it difficult to respond promptly and qualify leads efficiently. Visito unifies all communication channels into a single inbox, allowing its AI agent to handle common questions instantly, engage potential clients in over 100 languages, and smoothly hand off qualified leads to human staff, ensuring no inquiry is missed and improving operational efficiency.

Service-based IndustriesFor: Customer Service Managers, Business Owners, Sales Development Teams

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