Overview Features Screenshots & Demo Use Cases Reviews FAQ Pricing Integrations

What is Retell AI?

Who It's For

Retell AI is for businesses with engineering teams. It helps them use AI for phone calls. It's great for companies needing to build and manage many AI voice agents for customer service, sales, or reception. Some technical help is needed for setup.

What You Get

You get natural-sounding AI voice agents that speak over 18 languages. These agents can book appointments, transfer calls, and use your company's information for accurate answers. The system also lets you make many calls at once and track how well your agents perform.

How It Works

First, you build your AI voice agent using the platform. Then, you test it to ensure it works correctly. After testing, you deploy your agent to handle phone calls. Finally, you monitor its performance to keep your call operations running smoothly.

Features & Capabilities

⚙️ AI Agent Building & Intelligence

Auto-Sync Knowledge Base

AI agents automatically stay updated by syncing directly with your company's knowledge base.

Call Transfer

Set up warm transfers with handoff messages to ensure the next agent is prepared.

Appointment Booking

AI agents can schedule meetings using natural language and integrate with tools like Cal.com.

IVR Navigation

Agents can press digits to navigate interactive voice response systems.

🚀 Call Operations & Deployment

Batch Calling

Run large-scale call campaigns efficiently without concurrency limits.

Branded Call ID

Display your brand name during outbound calls to increase customer trust.

Verified Phone Numbers

Use verified numbers to prevent calls from being marked as spam.

SIP Trunking Telephony

Connect to any existing phone numbers or VoIP providers using SIP Trunking.

📊 Monitoring & Optimization

Post Call Analysis

Access custom analysis to track success rates, latency, and user sentiment.

Call History Dashboard

Monitor call performance, identify failed calls, and track key metrics.

Voicemail Detection

Automatically detect voicemails and leave pre-recorded or dynamically generated messages.

🌐 Enterprise-Grade Platform

Low-Latency Voice AI API

Experience natural, smooth, and empathetic AI conversations with minimal latency.

Multilingual Support

Support over 18 languages and dial to phone numbers in any country.

Effortless Scalability

Handle millions of calls with scalable concurrent calling capabilities.

Comprehensive Compliance

Ensure data security and privacy with SOC 2 Type 1&2, HIPAA, and GDPR compliance.

🔗 Seamless Integrations

CRM & Automation Integrations

Connect with popular CRMs (e.g., Salesforce, Hubspot) and automation platforms (e.g., Make, Zapier).

Telephony Provider Connectivity

Integrate with leading telephony providers like Twilio, Vonage, and Telnyx.

Custom LLM Integration

Connect with custom Large Language Models to retrieve data and automate responses.

Scheduling & Productivity Tools

Integrate with scheduling platforms like Cal.com and Calendly for automated appointment setting.

Screenshots & Demo

See Retell AI in action with screenshots and video demonstrations

Product Screenshots

Retell AI

Build production-ready AI voice agents with human-like conversation capabilities

Ready to see more?

Experience Retell AI firsthand with a free trial or schedule a personalized demo.

Start Free Trial

Real-World Use Cases

Automating High-Volume Lead Qualification and Sales Outreach

Businesses struggle to efficiently qualify a large volume of leads and conduct outbound sales calls at scale. Retell AI enables the deployment of AI voice agents that can perform batch calling, qualify leads, handle objections, and book appointments, significantly increasing conversion rates and sales efficiency.

Industry: B2B Sales • User Type: Sales Development Representatives

Scaling 24/7 AI-Powered Customer Service and Support

Companies face challenges in providing round-the-clock customer support and handling high call volumes without increasing operational costs. Retell AI allows businesses to deploy intelligent AI voice agents that can answer common queries, provide information from a synced knowledge base, and perform warm transfers to human agents for complex issues, leading to improved customer satisfaction and reduced agent workload.

Industry: Customer Service • User Type: Customer Service Managers

Automated Appointment Setting and Calendar Management

Manual appointment scheduling is time-consuming and prone to errors, leading to missed opportunities and inefficient staff utilization. Retell AI agents can natively integrate with scheduling platforms like Cal.com to book, reschedule, or confirm appointments in real-time during a natural conversation, ensuring calendars are always optimized and reducing administrative overhead.

Industry: Service-based Businesses • User Type: Receptionists

Automating Compliant Debt Collection Communications

Managing debt collection calls can be resource-intensive and sensitive, requiring careful handling. Retell AI provides a compliant platform for deploying AI voice agents that can handle outbound debt collection calls, deliver messages, detect voicemails, and guide customers through payment options or transfer them to human agents, improving collection efficiency while maintaining compliance.

Industry: Debt Collection • User Type: Collections Teams

Frequently Asked Questions

Need more information?

For specific questions about Retell AI, pricing, or technical support, please contact the Retell AI team directly through their official website.

Visit Retell AI Website

Specifications

Available via:

Browser

API

Cloud

Built for:

Individual

Startup

Business

Enterprise

Complexity:

Developer

Programming knowledge required

Pricing Plans

Pay-as-you-go

Free plan with basic features

Free

Pre-build Functions
Simulation Testing
Analytics
10 Free credits
20 Free concurrent calls
10 Free Knowledge Bases
Discord and Email support
Voice AI
Opt out recording & transcription
Community Support
Email Support

Enterprise

Best for growing teams

Custom

pricing

Includes all features from the Pay-as-you-go plan
Discounted pricing based on volumes
Fully managed agent setup
Additional Included concurrency
Early access to beta features
Higher Limit on Knowledge Bases
Custom concurrent calls based on volumes
Premium private Slack channel support with dedicated support teams
HIPAA / BAA
Vendor Questionnaire
Uptime SLAs
Private Slack Channel Support
Prompt Engineering Support
Onboarding Meeting

Retell AI

What is Retell AI?

Who It's For

What You Get

How It Works

Features & Capabilities

⚙️ AI Agent Building & Intelligence

🚀 Call Operations & Deployment

📊 Monitoring & Optimization

🌐 Enterprise-Grade Platform

🔗 Seamless Integrations

Screenshots & Demo

Product Screenshots

Retell AI

Ready to see more?

Real-World Use Cases

Automating High-Volume Lead Qualification and Sales Outreach

Scaling 24/7 AI-Powered Customer Service and Support

Automated Appointment Setting and Calendar Management

Automating Compliant Debt Collection Communications

Frequently Asked Questions

Need more information?

Pay-as-you-go

Enterprise

Salesforce

Slack

Microsoft Teams

HubSpot

Zapier

Shopify