Overview
Microsoft Copilot Studio is a comprehensive conversational AI platform that empowers organizations to create intelligent, customizable agents using advanced generative AI technologies. The platform allows users to design, test, and publish agents for various internal and external scenarios across different industries, departments, and roles.
Key Features
- Low-code/no-code agent development interface
- Generative AI-powered conversation design
- Integration with Microsoft 365 and 1,500+ data connectors
- Advanced knowledge retrieval from internal and external sources
- Secure agent management and governance
- Multi-channel deployment capabilities
- Autonomous agent creation with dynamic planning and learning
Use Cases
- Customer support automation
- Employee onboarding and assistance
- Internal knowledge management
- Business process automation
- Cross-departmental workflow optimization
- Industry-specific conversational interfaces
Technical Specifications
- Supports 22 languages
- Pay-as-you-go pricing model
- 25,000 messages per month standard tier
- Enterprise-grade security and compliance
- Compatible with Microsoft Graph, Dataverse, and custom data sources
