Overview
Fluidworks is an innovative AI-powered platform designed to revolutionize user onboarding for SaaS applications. By leveraging advanced voice and cursor interaction technologies, the platform creates intelligent, adaptive guidance experiences that help users quickly understand and adopt product features.
Key Features
- Voice-first onboarding with human-like interaction
- Dynamic personalization using CRM/CDP data
- Real-time error recovery and adaptive path guidance
- Self-service playbook editor for marketing and customer success teams
- A/B playbook testing capabilities
- Enterprise-grade security with AES-256 encryption
Use Cases
- Product-led growth acceleration
- User activation and retention
- Personalized onboarding experiences
- Reducing customer support workload
- Scaling customer education and product adoption
Technical Specifications
- Sub-500ms voice response time
- Supports integration with CRM and CDP platforms
- Compatible with modern SaaS application interfaces
- Flexible deployment options (cloud and on-premise)
- Multi-agent support for full product lifecycle
- Advanced analytics and reporting
