Enjo

Synthesizes precise answers directly from your company's knowledge sources.

Automates routine tasks such as password resets and software access provisioning.

Sends tailored alerts and announcements to users proactively.

Uses AI to accurately route incoming requests to the appropriate forms and teams.

Understands the emotional tone of customer requests to prioritize and respond effectively.

Intelligently identifies situations that require a human agent's intervention.

Provides instant answer suggestions to agents based on existing knowledge sources.

Allows agents to rephrase answer drafts to adjust the message tone as needed.

Converts lengthy conversations into concise, easy-to-digest summaries for quick review.

Automatically summarizes conversations to create new, valuable knowledge assets.

Conducts in-chat surveys and analyzes feedback to identify areas for improvement.

Provides insights to continuously optimize support performance and acceleration.

Easily connect files, websites, videos, and external apps to train the AI Agent.

Integrates with existing ticketing systems to import request forms and streamline workflows.

Connects to various chat platforms (e.g., Slack) to deploy the AI Agent where support happens.

Utilizes state-of-the-art encryption and trusted infrastructure to protect data.

Ensures data security through periodic third-party audits and continuous system monitoring.