Who It's For
This tool is for customer success teams aiming to give every customer, big or small, personal attention. It helps manage many accounts, boosting loyalty and retaining more revenue. It's ideal for teams wanting to improve customer journeys without needing a huge staff.
What You Get
You receive AI agents that chat directly with your customers, just like a human. These agents automatically handle replies and learn each customer's needs. This helps you identify happy, at-risk, or upsell-ready customers. It provides ready-made plans for onboarding, collecting feedback, and boosting sales and renewals.
How It Works
The platform uses AI agents to start proactive conversations. These agents follow specific plans, such as guiding new users or asking for feedback. They listen to customer input to understand goals and issues. This information then helps the system personalize experiences and suggest the next best step for each customer, improving retention.
