Overview
Batai is an innovative AI-powered customer service platform that transforms business communication through intelligent automation, personalized interactions, and seamless multichannel integration.
Key Features
- 24/7 Multichannel Support
- Real-time Customer Attitude Detection
- Automated Appointment Management
- Personalized Communication Adaptation
- Comprehensive Business Knowledge Integration
- Advanced Conversation Logging and Analysis
- Over 1800 System Integrations
Use Cases
- Customer Support Automation
- Lead Capture and Engagement
- Appointment Scheduling
- Multichannel Communication Management
- Customer Sentiment Analysis
- Operational Efficiency Enhancement
Technical Specifications
- Supports Multiple Communication Channels
- Machine Learning-Powered Conversational Models
- Custom Training Capabilities
- Flexible Knowledge Base Integration
- Secure Data Handling
- Scalable Enterprise Architecture
- GDPR and Data Protection Compliant
